NIST Web Metrics:
Web Usability Resources
Disclaimer: The following items provide links to other sources
of web usability information.
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provided these links to other websites because they may have
information that would be of interest to you. No inferences should be
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Organizations
Sites
Non-NIST Papers relevant to Web Metrics
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M.P. Etgen, J. Cantor,
"What does getting WET (Web Event-logging
Tool) Mean for Web Usability?", Proceedings of the 5th Conference
on Human Factors and the Web, Gaithersburg, MD, June 1999.
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M.P. Etgen, J. Cantor, "A Comparison of Two Usability Testing Methods:
Formal Usability Testing and Automated Usability Logging",
Proceedings of UPA 2000, Asheville, North Carolina,
August 14-18, 2000.
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"Collecting
Usage Data and User Feedback on a Large Scale to Inform Software
Development". David M. Hilbert and David F. Redmiles. In
Progress.
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"Extracting
Usability Information from User Interface Events". David
M. Hilbert and David F. Redmiles. ACM Computing Surveys, accepted and
to appear, Vol. 32, No. 4, December 2000.
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"Agents
for Collecting Application Usage Data Over the
Internet". David M. Hilbert and David
F. Redmiles. Proceedings of the Second International Conference on
Autonomous Agents (Agents'98). (Originally Technical Report
UCI-ICS-97-41).
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"An
Approach to Large-Scale Collection of Application Usage Data Over the
Internet". David M. Hilbert and David
F. Redmiles. Proceedings of the 20th International Conference on
Software Engineering (ICSE'98). (Originally Technical Report
UCI-ICS-97-40).
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Chun Wei Choo, Brian Detlor, Don Turnbull,
"Information
Seeking on the Web -- An Integrated Model of Browsing and
Searching", presented at the 1999 ASIS Annual Meeting (Washington, DC).
Our Related Work Resources page contains published works
that we've produced here at NIST.