Increasing the Visibility of Software Usability

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In October of 1997, the U.S. National Institute of Standards and Technology (NIST) initiated an effort to increase the visibility of software usability, the Industry USability Reporting (IUSR) Project. Cooperating in the IUSR project are prominent suppliers of software and representatives from large consumer organizations. The IUSR project is a product of the Visualization and Usability Group, Information Access Division, of the Information Technology Laboratory. Goals:
Current Initiatives
CIF logo CIF approved as ISO standard ISO/IEC 25062:2006
      Summative Internationalizing the CIF: Steering Committee is working with the International Standards Organization through JTC1/SC7

Although the CIF was designed only for summative reporting, the lack of standards for formative reports is a gap that organizations and usability practitioners have filled by modifying the CIF for this purpose. The goal of this effort is to identify best practices for communicating and reporting formative usability testing.

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cisur logo Common Industry Specification for Usability–Requirements(CISU-R): Working Group is developing standards to specify usability requirements.
Developed a common usability reporting format for sharing usability data with consumer organizations
ANSI/INCITS 354-2001: Common Industry Format (CIF) for Usability Test Reports became a Standard December 2001
Conducted pilot trials to determine how well the usability reporting format works and the value of using this format in software procurement
The ISO  TC159/SC4-JTC1/SC7/JWG1 Joint Working Group on Common Industry Format was formed to develope standards around usability requirements .
Questions and comments
Project Manager Dr. Sharon Laskowski

NIST | Information Technology Lab (ITL) | Information Access Division | Visualization and Usability Group
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Maintained by: Brian Stanton
Last modified: July 10, 2009